A virtual phone number is used to increase the flexibility of your business communication by allowing you to make or receive calls on any device via the internet, without any geographical restriction. This number does not work in the same way as any telephone number allocated to a landline or mobile phone. The traditional landline numbers or mobile numbers require you to be present at one place or be tied to a smart phone to make sure that you are reachable. Whereas, virtual phone numbers allow you to stay connected whether you are working from home or traveling to another location. It gives you the facility to choose any device for receiving calls from the virtual number and change the device whenever needed.
A virtual number is also referred to as a Direct Inward Dialing (DID) number, because DID allows businesses to use virtual number that can directly reacht to their desk extension without going through the main reception. It enabled the service provider to connect a set of telephone numbers to your business’s PBX.
Businesses have gained significant exposure by using virtual numbers as they can receive calls from customers all around the globe, irrespective of their office locations. Virtual numbers offer seamless communications channels to provide uninterrupted and secure communication to customers using Voice over Internet Protocol (VoIP). It uses the same technology as used to call or text through WhatsApp or Google Voice. Thus, purchasing a virtual number relieves you from the trouble of installing telecom lines throughout the office building and mitigates the fees with local landline numbers. Moreover, a virtual number removes the requirement of sticking to your desk as they forward the call to other available agents if you are out, without sending the call to voicemail which results in loss of customer interest.
Hence, a virtual number comes in handy numerous times as businesses are now shifting to remote work rather than office work which makes it a need of the time.
Get a virtual number
At Message To The Moon, we offer virtual numbers from all around the world. You have a virtual number for €25 a month.