Universal 00800 (UIFN) number

Offer your customers a global freephone number to call your company, call center or help desk

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Astronaut

UIFN 00800 number

Global firms and entrepreneurs can use UIFN numbers all around the world. It doesn’t have to be difficult to manage your company communications If your organization does business overseas, especially in Europe, a Universal International Freephone number might be beneficial. Customers will be able to call your firm for free using a single phone number.

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What are 00800 numbers?

UIFN is an abbreviation for Universal International Freephone Number, often known as Universal Toll-Free Number. Except for a few minor differences and limitations, UIFN numbers function similarly to virtual phone number services. There are variances in dialing prefixes depending on the country from where the calls are made.

The following are the requirements for obtaining a UIFN in 2022:

  • A UIFN number must be registered in at least two different countries
  • A UIFN number must be used in two or more registered countries within 180 days of being reserved
  • A one-time registration fee is required for UIFN numbers

How do Universal Toll-Free numbers work?

The “00800” prefix is followed by 8 digits in Universal Toll-Free numbers. Each country has its own three-digit international access code that must be dialed in order to connect to a UIFN number. For example, the UIFN format for a UK caller would be (00) +800 XXXX-XXXX.

How much do 00800 numbers cost?

At Message To The Moon, you only pay €45 per month to activate a UIFN number in the first country of choice. For all additional countries in which you want the number to be activated, you pay €8 per month (per country). Are you curious about the rates of our 00800 numbers? We use a standard international rate of €0.05 per minute. Here you will find an extensive document with all our international call rates.

00800 number request and order

Requesting and ordering a 00800 number consists of the following steps:

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Step 1: request a 00800 number

Choose from one of the numbers in our stock below. Message To The Moon will make sure the number is active in the selected country today. Depending on the additional countries in which you want the number to be active, the number will be active in these countries within 2 to 8 weeks.

Step 2: activate the 00800 number per country or per continent

The 00800 number is only reachable from activated countries. You can indicate in which countries you want to be reachable and Message To The Moon will make sure they are activated. To get an up-to-date overview of the available countries you can take a look at our availability matrix. It’s also possible to order a multi-country package. Simply choose for activation in Europe (all 27 member states), Worldwide, or Benelux+Germany.

Step 3: Optional Online Telephone Exchange (PBX)

Message To The Moon will set up your online telephone exchange (IVR; interactive voice response) for you. This allows us to provide a welcome text in several languages so the caller is welcomed in his own language. Subsequently, the caller can be directly forwarded to the right employee who understands this language. In addition, we can set up call queues and create selection menus for you, to give just one example. The support engineer will contact you after your order to set this up free of charge.

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Customized proposal?

Call us at +31 88 8000 835 or leave your name and phone number and we will call you back.

Possibilities of a UIFN

Call forwarding

With Message To The Moon, your 00800 number is forwarded to your current phone number by default. You decide whether this number is connected to a landline phone or a wireless phone. This way you can ensure that you are always optimally reachable.

VoIP Trunk

You can also choose to connect your 00800 number to VoIP Trunk (SIP Trunk) lines. These are software-based phone lines that are located in the Cloud. So you call via the Internet. The number of lines is equal to the number of simultaneous calls you can make. With VoIP Trunk, your calls are automatically transferred to your telephone system.

Customer Contact Software

Do you have multiple locations with a lot of daily call traffic? Then customer contact software is the right solution for you. It provides you with many different features and gives you more insight into reporting, performance, accessibility, interaction, and management.

Connect your UIFN number to a telephone devices

YeaLink T41S

Gigaset R650H Handset

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00800 number: what are the benefits?

International appearance

The 00800 number is always the same. This makes you easily recognizable internationally. This also creates a familiar image.

Free of charge for callers

From whatever activated country the caller is calling, he or she is always calling for free. This is comparable to an ITFS number.

Reachable worldwide on one number

With a 00800 number, you can be reached worldwide on the same number. You no longer need to communicate different numbers to your international customers.

No new phone (line) needed

You don’t need to purchase a new phone or phone line, just specify which device or phone number your 00800 number should port to.

Why Message To The Moon?

Fast delivery

Message To The Moon has a large stock of 00800 numbers. If you choose a number from this stock, this number will be forwarded to your current phone number within one working day.

Online telephone exchange (PBX)

With Message To The Moon, you get access to your own online telephone exchange (PBX). This allows you to fully customize your 00800 number. For example with a choice menu or a queue with music on hold.

Do you want a customized UIFN solution?

Yes, tell me more

Choose a UIFN multi-country package

World 00800 number activated in 45 countries
View the countries
Netherlands Belgium Austria Bulgaria Cyprus Czech Republic Denmark Finland France Germany Greece Hungary Iceland Ireland Italy Lithuania Luxembourg Norway Poland Singapore Slovenia Spain Portugal Sweden Switzerland United Kingdom Argentina Brazil Colombia Costa Rica Canada China Hong Kong Macau Malaysia Taiwan Thailand South Korea Israel South Africa Australia New Zealand Russia Oman X
Regular price   €1715 
Package price €930 Benefit €785
Europe 00800 number activated in 26 countries
View the countries
Netherlands Belgium Austria Bulgaria Cyprus Czech Republic Denmark Finland France Germany Hungary Iceland Ireland Italy Lithuania Luxembourg Norway Poland Slovenia Spain Portugal Sweden Switzerland United Kingdom Belarus Russia X
Regular price   €990 
Package price €510 Benefit €480
Western Europe 00800 number activated in 16 countries
View the countries
Netherlands Belgium Austria Denmark Finland France Germany Iceland Ireland Italy Luxembourg Norway Spain Sweden Portugal Switzerland United Kingdom X
Regular price   €610 
Package price €300 Benefit €310
Benelux + Germany 00800 number activated in 4 countries
View the countries
Netherlands Belgium Germany Luxembourg X
Regular price   €155 
Package price €85 Benefit €65
Southern Europe 00800 number activated in 4 countries
View the countries
Cyprus Spain Italy Portugal X
Regular price   €115 
Package price €75 Benefit €40
Central Europe 00800 number activated in 6 countries
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Bulgaria Czech Republic Hungary Lithuania Poland Slovenia X
Regular price   €230 
Package price €130 Benefit €100
Northern Europe 00800 number activated in 5 countries
View the countries
Denmark Finland Iceland Norway Sweden X
Regular price   €190 
Package price €130 Benefit €60
Asia 00800 number activated in 8 countries
View the countries
China Hong Kong Macau Malaysia Singapore Taiwan Thailand South Korea X
Regular price   €305 
Package price €180 Benefit €125
Americas 00800 number activated in 6 countries
View the countries
Argentina Brazil Colombia Costa Rica Uruguay Canada X
Regular price   €230 
Package price €160 Benefit €70

Get an Universal International Freephone Number

Order a UIFN number

The most recent general terms and conditions apply to all services provided by Message To The Moon BV. These can be found here, (click for Dutch Version or English Version), and they will be sent to you upon first request.

On the following pages, you can fill in the rest of your information and expand your service number with our additional telephony options.

Your order

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Tailor-made proposal?

Call us at +31 88 8000 835 or leave your name and phone number and we will call you back.

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Frequently asked questions about a UIFN/00800 number

General

A Universal International Freephone Number (UIFN) enables a company to be allocated a unique freephone number that is the same throughout the world.

UIFN stands for Universal International Freephone number. It is a phone number that is free of charge for the caller and can be reached anywhere in the world.

To call a UIFN number, the caller must first dial their country’s International Access Code (IAC), commonly known as the International Code or International Country Code. This means that the UIFN format contains the country code,  the 800 prefix, and 8-digit number.

UIFN is formatted as a fixed 11-digit phone number. It starts with a 3-digit code to enable the toll-free service, such as 800, assigned to them by the ITU. This is followed by an 8-digit Global Subscriber Number (GSN). For example, +800 00123456, where 800 is the country code and 00123456 is the GSN.

The International Telecommunications Union (ITU) is the United Nations specialized agency for information and communication technologies.

UIFN is formatted as a fixed 11-digit phone number. It starts with a 3-digit code to enable the toll-free service, such as 800, assigned to them by the ITU. This is followed by an 8-digit Global Subscriber Number (GSN). For example, +800 00123456, where 800 is the country code and 00123456 is the GSN.

At Message To The Moon, you have a UIFN, or 00800 number, for only €45 a month for the first country that is activated. Every additional country only costs €8 a month extra. You pay no setup or activation costs.

An International Toll-Free Service is a phone number that allows a customer to call a business and have the business pay for the call. An ITFS can only be activated in one country. That’s where it varies with a UIFN. A Universal International Freephone Number can be activated in multiple countries. Businesses can be reached with the same number in different countries.

While it seems appealing to have a single number that works everywhere in the world, the reality is that not every country is involved in the ITU program. Click here to see a list of all the UIFN participating countries.

Benefits

The 00800 number is always the same. This makes you easily recognizable internationally. This also creates a familiar image.

From whatever activated country the caller is calling, he or she is always calling for free. This is comparable to a toll free number.

With a 00800 number, you can be reached worldwide on the same number. You no longer need to communicate different numbers to your international customers.

You don’t need to purchase a new phone or phone line, just specify which device or phone number your 00800 number should port to.