International numbers

For cross-border companies

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Message To The Moon takes care of your international service number

Do you have many international callers? Or do you want to enter international markets? Then international service numbers are the perfect solution for you. Message To The Moon’s international numbers allow your international customers to call a number known to them. And you determine to which telephone this call is forwarded. For example, you can have callers from France answered directly by a colleague who speaks good French or set up a French welcome text.

At Message To The Moon you can choose from the following international numbers:

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With a 00800 number you can be reached on the same number in different countries. Ideal if you are targeting many different international countries or regions. With this number, you don’t have to communicate with many different phone numbers. With a 00800 number you can be reached for free and worldwide for your customers.

An ITFS number is comparable to a Dutch 0800 number. The number is toll-free for the caller and you create a great sense of customer friendliness. An ITFS number is used in almost every country and people are used to it being a toll-free number.

With an INGEO number you have a local number in a country and region of your choice. The big advantage of this is that your number comes specifically from a certain area. This gives you a local appearance and creates a familiar feeling among your callers.

With a Premium Rate number you can generate income with your service number. This number is comparable to a Dutch 0900 number. With a Premium Rate number you determine the conditions under which you can be reached. In addition, the number differs per country and you create a national appearance.

Packages

UIFN

€45/per 1 number

  • International Appearance
  • Reachable on one number in every country
  • Coverage most countries in the world
  • Number format 00800-x
Recommended

ITFS

€45/per 1 number

  • Local Appearance
  • Reachable on one number in every country
  • Coverage most countries in the world
  • Nationally known as toll-free number

Virtual Number (DID)

€25/per 1 number

  • Rural Appearance
  • Geographic number in the country of your choice
  • Caller calls at local rates
  • Many different number sequences

Premium Rate

€45/per 1 number

  • Local Appearance
  • Callers pay a fee
  • Different numbers per country
  • Many different number sequences

Options International numbers

Call forwarding

Message To The Moon forwards your international number to your current phone number by default. It does not matter whether this telephone number is linked to a fixed telephone or a mobile telephone. This way you can ensure that you are always optimally reachable with your international number.

VoIP Trunk (SIP Trunk)

You can also link your international number to VoIP Trunk (SIP Trunk) lines. This is a software telephone line that resides in the Cloud. The number of lines equals the number of simultaneous calls you can make. By linking your international number to VoIP Trunk lines, your calls go directly to your telephone exchange.

Customer Contact Software

Customer contact software is perfect for call centers. With this software you have more insight into reports, performance, accessibility, interaction and management. This allows you to better analyze your conversations and take your call center to the next level. It is also possible to link headsets to Customer Contact software.

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Apply for an international number

At Message To The Moon you can choose from various international numbers. If you choose a number from stock, it will be forwarded to your current phone number with immediate effect. Setting up your telephone exchange is arranged by Message To The Moon within one working day.

Do you have a number in mind that is not in the stock of Message To The Moon? No problem! Message To The Moon can still request this number for you. Once Message To The Moon has received the number, it will be delivered to you as soon as possible. When requesting international numbers that are not in stock, please take into account a delivery time of two weeks. In the meantime you will receive a temporary number from Message To The Moon so that you can get started.

Customized proposal?

Call us at +31 88 8000 800 or leave your email, company name, and phone number and we will call you back.

International numbers: what are the benefits?

Benefits of a Universal 00800 number (UIFN)

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International appearance
With a 00800 number you can be reached worldwide on the same number. This shows that you operate internationally and that you have an international image.

Free for the caller
A 00800 number is free for the caller in almost every country. In the other countries, callers only pay the local rate.

Worldwide reachable on one number
A 00800 number can be reached worldwide. This means you do not have to use multiple telephone numbers for different countries, but can be reached worldwide on one number. Your 00800 number must be activated in the countries where you want to be reached.

Benefits of a International Toll Free Number (ITFS)

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Low-threshold for the caller
With an ITFS number, the caller always calls for free. This makes it very easy for the caller to contact you. This makes you appear more customer-friendly and ensures that you have more frequent contact with (potential) customers.

Professional appearance
An ITFS number gives your company a professional appearance. You show that you operate nationally. In addition, an ITFS number also has a different number combination per country, so that you also give a local impression.

Benefits of a Virtual Number (DID)

Calling at the local rate
With a virtual number (DID), your callers call at the local rate. This means that they pay for a number in their country instead of a number abroad. This makes them cheaper than if they have to call a number in another country.

Local image
With a virtual number (DID) you give your company a local image. A virtual number is linked to a specific country or region.

Creates a familiar feeling
The local appearance that you give off with a virtual number (DID) creates a familiar feeling with the caller. The caller recognizes the number and therefore gets the feeling that your company is located in his or her country.

Benefits of an International Premium Rate number

Monetize your phone service
With a Premium Rate number you can earn money from your phone service. The caller pays a certain amount when he or she calls your number. You decide how much the caller pays.

Professional appearance
With a Premium Rate you ensure a professional appearance for your company. This means that you are nationally available on one telephone number. In addition, a Premium Rate number is a lot more professional on your website than a 06 number.

Why Message To The Moon?

Fast Delivery

Message To The Moon has a large stock of international numbers. If you choose one of the numbers from the stock, it will be transferred to your current telephone number within one working day. Message To The Moon ensures that your telephone exchange is set up within one day. So you can get started quickly.

Online Telephone Exchange

With Message To The Moon you always have access to your own online telephone exchange with your international number. This allows you to set up your number completely according to your wishes. For example, you can set up a menu or let us know via voicemail when you can be reached at your number

What our customers say

Very positive. Always helped as quickly and efficiently as possible.
Symjio Enkhuizen
Transfer arranged quickly!
Alice
Excellent, fast service and response!
Het Huis Verloren
One option with Message To The Moon is to link my service number with Microsoft Teams. I use this service very regularly because I work from home. So very good solution!
Mike

A custom international number?

Yes, tell me more

To Order (or Request for Quote) an International Phone Number

International Number Order

The most recent general terms and conditions apply to all services provided by Message To The Moon BV. These can be found here, (click for Dutch Version or English Version), and they will be sent to you upon first request.

On the following pages you can fill in the rest of your details and expand your international number with our additional options.

Your order

Frequently Asked Questions

General

An international number is a geographical number that is tied to a country. This number is suitable if you have many foreign callers or want to enter an international market. There are different types of service numbers.

There are different types of service numbers. Below is a list of the different types of international numbers.

  • Universal International Number 00800
  • International Toll Free Number (Freephone)
  • Local number abroad (InGeo)
  • International premium rate number (Premium Rate)

There are different prices in the numbers. Each number has a different character and therefore different prices are attached to it. The prices are broken down as follows:

Number type costs per month
Universal International Number 00800 €45,-
International Toll Free Number (Freephone) €45,-
Local number abroad (InGeo) €25,-
International premium rate number (Premium Rate) €45,-

You do not need to be physically present in a country to have an international number. This gives entrepreneurs the opportunity to enter an international market from a different location. The number gives companies a national image and is therefore ideal for companies that want to enter a foreign market. You choose a number from our stock and we then forward this number to your device.

You do not need to be physically present in the country. You can manage an international number from Spain and have your company established in the Netherlands. If a Spanish customer then calls, you can transfer the call to an employee who can answer the customer in Spanish.

You can choose a number from our range. If the number is available, we can transfer the number to your extension within one business day. We can also arrange your online telephone exchange within one working day.

Do you want a number, but it is not in stock? No problem. Contact us and we will arrange your desired. If the number is received by us, we will provide your number as soon as possible. If you want a number that is not in our stock, please take into account a delivery time of two weeks.

Are you waiting for your number to be delivered? No problem. In the meantime you will receive a temporary number from Message To The Moon so that you can always be reached for your customers

You can choose as many numbers as you want. There is no limit. If you want to add extra numbers, you can and the numbers will then end up in your shopping cart.

Specifically

Would you like to know which number type suits your company best? Then we recommend that you visit  this page . This page explains what the numbers mean and what kind of companies use the different numbers.

You can easily choose a number from our range on our page. Once you have selected a number, we can then forward the number to your device within one working day.

You can request an international number for the following number types.

  • Universal International Number 00800
  • International Toll Free Number (Freephone)
  • Local number abroad (InGeo)
  • International premium rate number (Premium Rate)

ACM  is a Dutch independent public regulator. ACM arranges all requests for telephone numbers. We request the telephone number you want from ACM.

If you choose to keep your own international number. Then we can take over your existing number and transfer it to your device.

You do not need any special equipment. You can choose for yourself what the final destination of the number is. It does not matter whether it is a fixed or mobile device. If you do not have a device, we can offer you devices. You can choose from a fixed telephone from YeaLink or a cordless telephone (DECT) from Gigaset for only €5 per month or €79 once.

With Message To The Moon you can choose from a fixed or loose phone. We can offer you a fixed telephone from YeaLink or a cordless telephone (DECT) from Gigaset for only €5 per month or €79 once.

We can transfer your number to your phone within one business day. We can also arrange your online telephone exchange for you within one day.

Telephone exchange

An online telephone exchange is a telephone exchange that does not have to be physically present on site, such as a traditional telephone exchange. The online telephone exchange is located in a data center in the Netherlands and the devices are connected to this exchange via the network.

You can use your own telephone exchange. It’s not a problem if you already have a central that manages your incoming traffic. We simply deliver it to the final destination number you specified and from there you can further adjust it yourself at your exchange.

You can opt for a calling application. This is a handy app where you can easily check and adjust your call traffic and call routes. You can easily forward calls to colleagues. You can also see which employees are busy and forward the calls to available colleagues. The calling application is like a remote control for the telephone exchange. Click here for more information about the app.

Call Recording allows you to record all calls. You can listen to these later for training purposes or to check appointments made by telephone. The costs are €0.005 per minute.

An IVR, or Interactive Voice Response, is the central part of the telephone exchange. An IVR can do a number of things. Below is a list of the options:

  • Choice menu
  • Link with a CRM system
  • Call Recording
  • Handling high call volumes
  • Overview of your conversations

These are a few examples of the many possibilities of an IVR.

Yes, that’s possible. With each package you can link several numbers to your exchange in addition to the numbers included. You can indicate the final destination of a telephone, queue, call group, etc. per number.

Customized proposal?

Call us at +31 88 8000 800 or leave your email, company name, and phone number and we will call you back.

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International Numbers 

International Number Packages
Request International Numbers
Available countries

UIFN Numbers (00800)

UIFN Number Availability
UIFN Number Packages
Requesting a UIFN number   

ITFS Number

ITFS Number Availability
ITFS Number Packages
Requesting an ITFS number

INGEO Number

INGEO Number Availability
INGEO Number Packages
Apply for an INGEO number

Premium Rate Number  

Premium Rate Number Packages
Request Premium Rate Number

Numbers from Abroad:

Belgium
Germany
Spain
Italy
France
Luxembourg
Portugal
United Kingdom
United States
Norway
Switzerland
Sweden
Austria
Finland
Denmark

Services

International Numbers
SIP Trunk
Fax Over the Internet
SMS Services
Microsoft Teams

Blog

UIFN vs ITFS
Premium Rate number
INGEO number
Virtual Number (DID)
Reachable worldwide with UIFN number

Frequently Asked Questions

FAQ
Service Level Agreement
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General Terms and Conditions
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