Making phone calls with Microsoft Teams

Call landlines and mobile phone numbers with Microsoft Teams

Possibilities of Calling with Microsoft Teams
How does it work
Benefits
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Calling with your phone number via Microsoft Teams

With easy file sharing, chat, and video calling, Microsoft Teams is an all-in-1 solution for businesses to keep communicating efficiently. But Message To The Moon takes the level of Microsoft Teams even higher! By means of a link between a telephone line or PBX of Message To The Moon and Teams, it is possible to integrate the functionalities of Microsoft Teams with the functionalities of your own telephone line. And you don’t need any additional software or hardware.

No PBX needed
Make calls from any device
Use multiple phone numbers
For only €7.50 a month

Make calls to landlines and mobile phone numbers

In this case, you can also call landlines and mobile numbers with Microsoft Teams. You also gain control over all the functionalities of a PBX. For example, setting up a queue with music on hold or forwarding calls to another phone number.

PBX functionalities

Message To The Moon links your telephone line to the Microsoft Teams account, so that, in addition to all the functionalities of Microsoft Teams, you can make and receive calls. For only €7,50 per month per user, you can call using Microsoft Teams. You need an additional license for each employee who uses Microsoft Teams Telephony. The right choice is made for each company.

Remote installation

The Message To The Moon technician installs everything for you remotely. He does this via Teamviewer. This program allows the experts at Message To The Moon, with your permission, to take over your computer and install programs. It is also a useful tool to solve any problems. Message To The Moon, therefore, recommends that you keep Teamviewer on your computer after ordering Calling with Microsoft Teams. You can download Teamviewer here.

Possibilities of calling with Microsoft Teams

Selection menu

At Message To The Moon, you can set up a selection menu in Microsoft Teams. The caller can use this to indicate what he or she is calling for. In this way, the caller is immediately transferred to the right person or department and you do not have to transfer indefinitely.

Call forwarding

With Microsoft Teams you can quickly and easily transfer between colleagues. If a caller gets on the line with the wrong person or department, this is solved in no time. And the caller does not have to hang up in the meantime.

Voice2email

With voice2email, your voicemails are forwarded directly to your email. In this way, you can read back all your voicemails in a well-arranged way. You also don’t have to constantly listen back to your voicemail.

Queues

Calling with Microsoft Teams from Message To The Moon allows you to set up queues. If all your lines are busy, the caller will be put in a queue. This is a lot more convenient than having the caller hang up and try again later.

Audio conference dial-in number

You can use this number to call in people who do not have Microsoft Teams. Ideal if you have meetings with people outside your organization who don’t use Teams. If you are on the conference call, someone else can dial in using this number.

Call Recording

Message To The Moon also makes it possible to record your conversations via Teams. This can be for training purposes, for example. This is also useful when you have had a difficult conversation, for example. Because it is recorded, you can listen back to the conversation and check whether you have acted correctly

Multiple phone numbers

With Message To The Moon, you can link multiple phone numbers to your Microsoft Teams account. Ideal if you want to be reached on several phone numbers. This way all your calls come in on the same platform. In this way, you can also give each employee their own direct telephone number.

Connect devices

You can expand your Calling with Microsoft Teams package with telephone devices. For only €5 per month, you can add a fixed telephone from YeaLink or a cordless telephone (DECT) from Gigaset.

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How does calling with Microsoft Teams work?

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Message To The Moon links your PBX to your Microsoft Teams account, so that, in addition to all the functionalities of Microsoft Teams, you can call traditional landlines and mobile telephones.

You also remain in control of all the functionalities of a PBX. For example, setting up a queue or forwarding calls to another phone number.

You simplify your communication this way by unifying calls with chat and meetings in Microsoft Teams. You can also add flexibility to your meetings by setting up a dial-in number, which you can integrate into any online meeting.

Benefits of Microsoft Teams

No need for an online telephone exchange (PBX)

By calling with Microsoft Teams you no longer need a telephone exchange. Everything works from the Teams application. In addition, you still have similar functions as other online telephone exchanges.

Call from any device

Calling with Microsoft Teams lets you make calls from any device. Via the Teams Client on your computer, the Teams app on your mobile phone, or through a fixed device. All these devices can be used simultaneously to make and receive calls. That way you are always available!

One program for all your communication tools

With Microsoft Teams you can make video calls and chat, among other things. These are handy ways to keep in touch with your colleagues even remotely. By also adding telephony to these communication options, you can use Microsoft Teams for all your communication tools.

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Order a Calling with Microsoft Teams package

Calling with Microsoft Teams

€4,50/per month

Including making and receiving calls
2 simultaneous calls
Link with Microsoft Teams

RFQ or Order Calling with Microsoft Teams PABX

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The most recent general terms and conditions apply to all services provided by Message To The Moon BV. These can be found here, (click for Dutch Version or English Version), and they will be sent to you upon first request.

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Frequently asked questions

General

What is Microsoft Teams?

Teams is a chat-based communication platform for businesses. In its simplest form, as a user, you can set up Teams as a place for group chats. A group chat is also called a channel. You can create multiple chat rooms or channels within one Team. Are you afraid it will become unclear? Don’t worry! Teams will notify you when you receive a new message. If you want to speak to someone face-to-face, you can use audio or video chat.

Teams is integrated with Microsoft Office 365, which means you can share all Microsoft files with others. PowerPoint, OneNote, Power BI, Delve, Word, and Excel are therefore within reach through the use of Teams. Every file you share is stored in the Teams OneDrive and a local SharePoint environment. This means that everyone has access to the latest version of each file.

What are the benefits of Microsoft Teams?

The big advantage of Teams is the integration with Office services. Thanks to Teams, you have all the tools of Office 365 in one place. This skips the eternal search for files and locations and you can finally get started. You can also safely switch between dashboards, schedulers, group chats and video calls, without having to configure everything all the time.

Are you currently using Skype for Business and want to switch to Microsoft Teams?

Message To The Moon can arrange this for you! In this case, Message To The Moon will migrate your number from Skype for Business to Microsoft Teams. When delivering Microsoft Teams, you can indicate that you are currently using Skype for Business.

Make and receive calls

How does it work?

By means of a link between your PBX and Teams, it is possible to integrate the functionalities of Teams with the functionalities of your own telephone exchange!

In this way, it is possible to make and receive calls with Microsoft Teams. You also remain in control of all the functionalities of a telephone exchange. For example, setting up a menu and forwarding it to another number.

What are the advantages of calling via Teams?

Calling via Microsoft Teams can have many benefits for your company. It expands the functionalities of Microsoft Teams and thus becomes an efficient total solution. You have access to telephony, chat, and video in one convenient solution. In addition, Teams is a very user-friendly program and has many useful integrations with programs that you probably use now. For example, you can integrate your Outlook contacts to easily dial out.

Specific

Can I make a call to my company's landline via Teams?

This is no problem. The outgoing call goes through the telephone exchange and the telephone exchange can send the fixed number.

Can I call external parties via Teams?

You can. With Microsoft Teams you can call all landlines and mobile numbers. Also abroad. Just like you do with your normal phone. You pay the regular call rate for calls.

Does each user get a phone number?

Yes. With Message To The Moon, every user is given a direct extension number. This is a specific number where they can be reached. Everyone has their own extension number so that the caller always gets to the right person.

Is it a problem if we have another IT partner?

No this is not a problem. Message To The Moon can always deliver Calling with Microsoft Teams on a Microsoft 365 environment. Even if it is managed by your own IT partner. You can of course also choose to have your entire Microsoft environment managed by Message To The Moon, so that you have the convenience of a single point of contact.