Service visit from our account manager

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Service visit from our account manager

Let your account manager think with you!

Our account manager’s service visit

Service and a personal approach are at the heart of our business. Thinking along with our customers, guiding them with customized advice and offering high-quality technical support is a matter of course for us. Our service therefore goes beyond merely delivering the service. To provide you with the best possible service, we find it important to be in contact with you. Because we enter into contracts of one year or longer, we have the opportunity to visit you on location at least once a year.

Service visit

Based on your chosen service level agreement (SLA), we come to your location on a quarterly, semi-annual or annual service visit. Through this periodic visit by our account manager, we like to hear what we can support you with so that we can serve you even better. The service visit is free and part of your contract with Message To The Moon. Schedule an appointment with our account manager now and together with the account manager ensure an optimal situation within your company.

What to expect from the service visit?

  • Meeting at your location
  • The account manager thinks with you
  • The account manager analyzes your current situation
  • The account manager gives advice about your telecom, settings and more
  • The account manager checks whether it is your turn to install a smart meter (you can prepare an energy bill in preparation for the visit)
  • The account manager helps you with questions or other ongoing issues

Service is central

As a business owner, it is important that your Internet, telephony, power and other items are working optimally. The account manager will walk you through this and review your current situation. Based on this, the account manager will discuss with you the options for the best results.

Questions or schedule an appointment by phone?

View here the answers to frequently asked questions. Make an appointment right away by phone? Our planning team consisting of Terry, Joyce and Rebecca will be happy to make an appointment right away. That way, your service visit is scheduled immediately. Nice and easy. You can also contact us for questions about the service visit by calling +31 88 8000 800.

Schedule the service visit here:

You can schedule an appointment with one of our account managers here. We will email you confirmation of the date and time of the service visit.

Servicebezoek accountmanager

  • Slimme meter aanwezig?

  • Kies hier uw datum

  • Kies een datum vanaf minstens 14 dagen in de toekomst
    MM slash DD slash YYYY

  • Opmerkingen en wensen

  • This field is for validation purposes and should be left unchanged.

Then the question: how can you become a customer? On this page, there are three ways.

  1. Call us
  2. Ask us to call you
  3. Fill out the application form and we will call you back

Once on the phone, we take you through the entire process and get you off to a great start as a new client of Message To The Moon.

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